Product Care

Each product we have carefully chosen has undergone a series of grinding, buffing and polishing techniques. Variations or 'imperfections' in the product's finish are characteristic of the creation process. Due to this handmade nature, no two pieces are ever exactly alike.

Burnished Brass With Gold Cladding

Not dishwasher safe
Hand wash with gentle detergent, dry immediately with soft cloth
Do not soak, even in plain water, or leave unwashed overnight
Do not use solvents, ammonia or any household soaps/detergents with lemon or other acidic agents
Do not use abrasive cleaners, steel wool, or scouring pads that can scratch and dull surfaces
As with all metals, never place in microwave oven

Ceramics

Microwave safe
Hand wash with gentle detergent, dry immediately with soft cloth
Dishwasher safe

Enamel Over Polished Aluminium

Not dishwasher safe
Hand wash with gentle detergent, dry immediately with soft cloth
Do not leave aluminium in standing water
To prevent stains, remove all food, especially with an acidic base after use
Just prior to serving, wipe or spray with vegetable oil to act as a barrier against highly acidic or salty foods
Do not use abrasive cleaners, steel wool, or scouring pads that can scratch and dull surfaces

Flatware

Wash thoroughly prior to use
Promptly rinse your flatware after use
Loosely load your dishwasher so water circulates freely
Avoid contact with other metal objects
Avoid any detergent with lemon or other acidic agents
Remove flatware immediately after dishwasher cycle is complete and hand dry any remaining water on flatware before storing

Glass

Dishwasher safe
To avoid chips and cracks, place upright and avoid contact with other glasses when storing

Jewellery

Fine jewellery should be wiped clean with a soft, lint-free cloth or soaked in warm water with a little dish soap
Use a soft brush behind the gems where dust can collect
Avoid using lotion or cosmetics on blackened rhodium-plated surfaces
Store pieces separately as gems may scratch metal or other gems

Lead Crystal

Not dishwasher safe
Hand wash with gentle detergent, dry immediately with soft cloth
To reduce hard water spots, add a dash of vinegar to the water when hand washing
To avoid chips and cracks, place upright and avoid contact with other glasses when storing

Nickel-plate

Not dishwasher safe
Avoid extended contact with reactive foods such as undiluted lemon juice, salt, mayonnaise or egg
Hand wash with gentle detergent, dry immediately with soft cloth
Avoid any detergent with lemon or other acidic agents
Do not use abrasive cleaners, steel wool, or scouring pads that can scratch and dull surfaces

Nickel-plate, Brass Plate

Not dishwasher safe
Avoid extended contact with reactive foods such as undiluted lemon juice, salt, mayonnaise or egg
Hand wash with gentle detergent, dry immediately with soft cloth
Avoid any detergent with lemon or other acidic agents
Do not use abrasive cleaners, steel wool, or scouring pads that can scratch and dull surfaces

Nickel-plate, Enamel

Not dishwasher safe
Avoid extended contact with reactive foods such as undiluted lemon juice, salt, mayonnaise or egg
Hand wash with gentle detergent, dry immediately with soft cloth
Avoid any detergent with lemon or other acidic agents
Do not use abrasive cleaners, steel wool, or scouring pads that can scratch and dull surfaces

Nickel-plate, Glass

Not dishwasher safe
Avoid extended contact with reactive foods such as undiluted lemon juice, salt, mayonnaise or egg
Hand wash with gentle detergent, dry immediately with soft cloth
Avoid any detergent with lemon or other acidic agents
Do not use abrasive cleaners, steel wool, or scouring pads that can scratch and dull surfaces
If glass is removable, glass is dishwasher safe

Nickel-plate, Marble

Not dishwasher safe
Avoid extended contact with reactive foods such as undiluted lemon juice, salt, mayonnaise or egg
Hand wash with gentle detergent, dry immediately with soft cloth
Avoid any detergent with lemon or other acidic agents
Do not use abrasive cleaners, steel wool, or scouring pads that can scratch and dull surfaces

Nickel-plate, Porcelain

Not dishwasher safe
Avoid extended contact with reactive foods such as undiluted lemon juice, salt, mayonnaise or egg
Hand wash with gentle detergent, dry immediately with soft cloth
Avoid any detergent with lemon or other acidic agents
Do not use steel wool, scouring pads or toxic dips
If porcelain is removable, porcelain is dishwasher safe

Nickel-plate, Stainless Steel

Not dishwasher safe
Avoid extended contact with reactive foods such as undiluted lemon juice, salt, mayonnaise or egg
Hand wash with gentle detergent, dry immediately with soft cloth
Avoid any detergent with lemon or other acidic agents
Do not use abrasive cleaners, steel wool, or scouring pads that can scratch and dull surfaces

Non-Lead Crystal

Dishwasher safe
To avoid chips and cracks, place upright and avoid contact with other glasses when storing

Oxidised Brass

Not dishwasher safe
Hand wash with gentle detergent, dry immediately with soft cloth
Do not soak, even in plain water, or leave unwashed overnight
Do not use solvents, ammonia or any household soaps/detergents with lemon or other acidic agents
Do not use abrasive cleaners, steel wool, or scouring pads that can scratch and dull surfaces
As with all metals, never place in microwave oven

Oxidised Brass, Granite

Not dishwasher safe
Hand wash with gentle detergent, dry immediately with soft cloth
Do not soak, even in plain water, or leave unwashed overnight
Do not use solvents, ammonia or any household soaps/detergents with lemon or other acidic agents
Do not use abrasive cleaners, steel wool, or scouring pads that can scratch and dull surfaces
As with all metals, never place in microwave oven

Polished Aluminium

Not dishwasher safe
Hand wash with gentle detergent, dry immediately with soft cloth
Do not leave aluminium in standing water
To prevent stains, remove all food, especially with an acidic base after use
Just prior to serving, wipe or spray with vegetable oil to act as a barrier against highly acidic or salty foods
Do not use abrasive cleaners, steel wool, or scouring pads that can scratch and dull surfaces
As with all metals, never place in microwave oven

Porcelain With Gold Or Platinum

Hand wash with gentle detergent, dry immediately with soft cloth
Not microwave safe
Oven safe up to 1652 degrees F

Porcelain Without Gold And Platinum

Dishwasher safe
Microwave safe
Oven safe up to 1652 degrees F

Silverplate

Not dishwasher safe
Hand wash with gentle detergent, dry immediately with soft cloth
Avoid any detergent with lemon or other acidic agents
Do not use abrasive cleaners, steel wool, or scouring pads that can scratch and dull surfaces
To avoid tarnishing dry silver plate before storing in silver chest or felt bag
Polish using appropriate silver plate cleaner
As with all metals, never place in microwave oven

Stainless Steel

Stainless Steel is dishwasher-safe

Stainless Steel, Goldplate

Not dishwasher safe
Hand wash with gentle detergent, dry immediately with soft cloth
Avoid any detergent with lemon or other acidic agents
As with all metals, never place in microwave oven

Stainless Steel, Nickel-plate

Not dishwasher safe
Hand wash with gentle detergent, dry immediately with soft cloth
Avoid any detergent with lemon or other acidic agents
As with all metals, never place in microwave oven

Stainless Steel, Oxidised Brass

Not dishwasher safe
Hand wash with gentle detergent, dry immediately with soft cloth
Avoid any detergent with lemon or other acidic agents
As with all metals, never place in microwave oven